Help Center - FAQ

  • Where do you ship to? Print Your Mind 3D is happy to serve customers in Canada from coast to coast. We can ship our products to you anywhere in Canada using either Canada Post (lowest cost option) or FedEx (fastest option). Learn more on our shipping page.
  • If I live in Calgary, can I pick up my order instead of paying for shipping? Absolutely! Simply select the local pickup option for shipping during your checkout and you won't be charged anything for shipping. We will follow up with you to arrange for pickup.
  •  Do you have a retail storefront? No, we are not a retail store. We are primarily an e-commerce business but we are happy to arrange for on-site demonstrations or installations, local Calgary pick ups,  and more. Feel free to contact us for more information.
  •  Do you offer discounts to schools and universities? Yes, we are a company focused on education. We are proud to offer educational discounts. Please contact us at support@printyourmind3d.com to find out more about these.
  • I'm interested in getting a 3d printer but I don't know what printer is best for me. We understand that getting into 3D printing can be quite daunting. There are so many printers available. This is why we offer our customers a free consultation to find your individual needs. Once we know these, we can then match you with the perfect machine to get you started. E-mail us at support@printyourmind3d.com to arrange for your free consultation. 
  • What is 3D printing? 3D printing is part of a manufacturing process known as "additive manufacturing." This is the process of adding layers of material, one on top of each other, to create your final object. 3D printing takes a 3D digital file and creates the object in physical form. 
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  • How does a 3D printer work? There are many forms of 3d printing. The most common, and the one used by all of our machines, is called "Fused Filament Fabrication" or FFF. This is the process of laying down consecutive layers of liquified plastic.
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  • What types of materials can be used? The most common materials used FFF 3d printing is PLA and ABS. PLA is a thermoplastic usually derived from corn or other renewable resources. This is generally the easiest material to print with. ABS is a petroleum based plastic, which can be more difficult to print with as it warps when it cools too quickly, and requires your printer to have a heated bed to avoid this. FFF printers can also print in a variety of exotic materials including wood, flexible, conductive, nylon and metal infused filaments.
  • What are the limitations of 3D printing? FFF 3D printers are tools that allows you to create a lot of amazing things. But just like other tools, they have limitations. Because the printers lay down liquified plastic, they encounter issues when you begin printing at steep angles or overhangs. You can implement ways to overcome this such as adding support material to your print, but certain objects and shapes are more difficult. 
  • How long does it take to 3D print something? The time it takes to 3D print an object depends on a number of factors including layer height (resolution), infil percentage, print speed and the size of the model. You can print a small item with low resolution and low infil in as little as ten minutes. If you want to print a large item with high resolution and make the object very dense, that can take multiple hours.
  • What software can I use to create 3D files? There are a number of ways to get a file to 3D print. One way is to design it yourself. This can be done is CAD software such as Tinkercad, Fusion 360, or Sketchup
  • You can also find free files available online ready to print. There are a number of websites where the community uploads these files for other members to download. These include Thingiverse, YouMagine, Pinshape and Cults3D

 

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